zeke
consider improving your message handling and ipad UX
Initially, I was on an ipad and there was no obvious checkout process. The UI is sleek, but I couldn't understand if I was supposed to pay first and then upload, or what. Your technique for raising error messages if often unhelpful. For example, my credit card entry process got 3 errors that were something like "try later or call 800xxx" but in reality, I hadn't specified my cvv, then the postal code, then the country or something. The messages could be more helpful.
Response from PigeonlyNov 13, 2020
Hi Zeke, Thank you so much for your feedback it is great when we read it, helps us improve. I will make sure to forward your feedback to the team. As always if you have any questions or need assistance feel free to hit us up at [email protected] or 800-323-9895