veronica B.
Hopefully very useful
Hopefully very useful. Much easier than mail and way more convo.
Response from PigeonlyFeb 18, 2021
Veronica, thank you so much for your review!

We provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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veronica B.
Hopefully very useful. Much easier than mail and way more convo.
Response from PigeonlyFeb 18, 2021
Veronica, thank you so much for your review!
Kelci P.
I signed up for an account online and it would not let me activate it. A customer service representative called me the next afternoon and helped me Ctivate the account and said everything was good to go and gave me my phone number. When o received a call on that number it said there was no credits and when I tried to load credits online it said a provision number was being processed. The offices were already closed seeing as this was 6 hours after I was told the account and everything was ready to use.
Response from PigeonlyFeb 18, 2021
Hi Kelci, so sorry you experienced an issue like this, we are here to help if you have any questions or concerns please don't hesitate to call us at 1-800-323-9895 and we will make sure you're account is properly set up! Thank you for your feedback
Adrianna M.
I called to get more information about pigeonly and the lady answered all my questions and help me get signed up. No issues and it was easy
Response from PigeonlyFeb 18, 2021
Hello Adrianna, we are always here to help! So happy you signed up with Pigeonly!
Teresa L.
I have a relative that’s an inmate and this site has been a big blessing to keep in touch with her and send photos ect....it’s an do all in one site with good prices :)
Response from PigeonlyFeb 18, 2021
Teresa thank you so much for choosing Pigeonly as a way to keep in contact with your loved one!
Terry B.
Very quick and helpful
Response from PigeonlyFeb 18, 2021
Hi Terry, thank you so much for your review!
Elizabeth
Getting set up and finding a inmate was simple enough, understanding what your buying and why was confusing. I keep getting insufficient fund error even though I have money in my account. Hours of opRation kinda suck when you need help at 9pm. No online help either.
Response from PigeonlyFeb 18, 2021
Hello Elizabeth and thanks for the feedback. Emails are an option as well at [email protected] . An Account Manager will contact you to see it exactly how your situation can be rectified. If available ,feel free to contact an Account Manager M-F 6-6 8003239895 in order to discuss in detail the specifics of your account and have it resolved. Thank you.
Nakia W.
Extremely user friendly, this was my first time using Pigeonly.com. Although, the background selections for the cards could be updated. Other than the background options, I would recommend Pigeonly.com they’re affordable. Also, they do not exploit families of incarcerated loved ones for money.
Response from PigeonlyFeb 18, 2021
Hello Nakia. We appreciate the feedback and take every customer suggestion to heart. We will look for ways to improve our services in the future. Thanks for your business and kind regards.
Evelyn F.
Very easy to use. Loved it
Response from PigeonlyFeb 18, 2021
Hello Evelyn and thank you for taking time out of your day to leave a review. We aim to please and are thankful for your business. Thank you and stay well.