PigeonlyReviews of pigeonly.com

Response from PigeonlyFeb 17, 2021

Thank You so much for your review Krystal. Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with there loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly. If you need anything from us such as how to use the phone service please do not hesitate to contact our customer service line at 1-800-323-9895.

Response from PigeonlyFeb 17, 2021

Thank you very much for such a great review! We work really hard to offer you the best possible way to keep in touch with your loved one, so i am happy to see that reflected in the services we have provided for you and your husband! Thank you for using Pigeonly

Response from PigeonlyJan 28, 2021

Dear Priscilla, thanks for leaving us such a wonderful review. We are thrilled that you had a good experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to hearing from you again.

Response from PigeonlyJan 28, 2021

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to speaking with you again.

Response from PigeonlyJan 28, 2021

Dear Shea, We want to sincerely apologize for your negative experience. Customer satisfaction is a number one priority for all of us, and I apologize that we did not reach out to you to clear any confusions before you cancelled the call. I am glad to know that your concern was resolved but deeply sorry for the experience. Thank you for being a customer with Pigeonly. If you have any more questions or concerns please do not hesitate to contact us @ 1800-323-9895. We’re here M-F 6 am - 6 pm PST. Have a wonderful day!

Response from PigeonlyFeb 17, 2021

Thank you very much for such a great review! We work really hard to offer you the best possible way to keep in touch with your loved one, we also notify you when the mail has arrived at the facility. I hope to see that reflected in the services we have provided for you and your son.

Response from PigeonlyFeb 17, 2021

That is music to our ears! Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.

Response from PigeonlyJan 28, 2021

Hello Brandy, We are incredibly grateful that you took the time out to leave us this review. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. Have a great day.