PigeonlyWe provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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tiffany B.
I absolutely love it. Convenient for me. I just wish there were more greeting card options. And different fonts for when typing letters
Response from PigeonlyFeb 18, 2021
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Ash
So far it is good
Response from PigeonlyFeb 18, 2021
Thank you so much for that kind review if you ever need any more assistance don't hesitate to contact us, our first priority is a great customer experience.
Robert D.
So far this app and service is awsome. None of the items i had sent have reached my girl yet but i have every reason to believe it will and when it does it will make my life so much easier
Response from PigeonlyFeb 18, 2021
Hello robert its important that you know how passionate we are about keeping loved ones connected! We cant wait for your photos to arrive and are sure she will love them when they do arrive. Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly.
Denise L.
My husband can't use the phone system for some reason not sure why I'm totally happy with the cards and picture part but not the phone system
Response from PigeonlyFeb 18, 2021
Hi Denise and thank you for the feedback. We regret the negative experiences and frustration you experienced regarding our services. Your situation seems as if it would be best handled via phone. Feel free to call an Account Manager, M-S 6-4 P.ST. At (800) 323-9895. We will be happy to discuss in full detail the source of your dissatisfaction and get your issue resolved as soon as possible. Thank you and stay well.
Michael M.
Thank you Guys!
Response from PigeonlyFeb 18, 2021
No Michael thank you, for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.Give us a call if you need anything. Cheers!
Mia
They are very reliable and fast and a very good way to stay in touch with your love one especially in this pandemic
Response from PigeonlyFeb 19, 2021
Many thanks for your review. We aim to delight our customers every time and I'm so pleased that we were able to exceed your expectations.
Jennifer C.
Very convenient and easy to use.
Response from PigeonlyFeb 19, 2021
Thank you for the wonderful review and for taking the time to share your feedback with Pigeonly. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
??
I don't think I'll be continuing the use of these services. This is probably the only subscription based service I've ever used before thats actually hounded me by contacting my personal phone number with not an automated message, but a real person trying to pressure me into continuing payments after a trial offer has ended. Netflix has never called me personally. Honestly borderline intrusive service if you ask me.
Response from PigeonlyFeb 19, 2021
We want to sincerely apologize for your negative experience. Customer satisfaction is a number one priority for all of us, and I apologize that we did not reach out to you through text instead of the call.I am sad to see you go but also deeply sorry for the experience. Thank you for being a customer with Pigeonly. If you have any more questions or concerns please do not hesitate to contact us @ 1800-323-9895. We’re here M-F 6 am - 6 pm PST. Have a wonderful day!
