Phone2Reviews of phone2.io

for $130, you can't beat it for LIFETIME access, can text AND call (can text pics too) - this is great. Can't beat the value of this!!!! Do yourself a favor if your business does telecommunication - and get this!!

I am very happy with this service and the customer support that I have received. When I send an email to support, I have a response within a few hours and sometimes a few minutes. They are very responsive. The phone service is reliable and the price is great. Glad I found them.

I am happy that I signed up with Phone 2 about three months ago. Initially, I did run into an issue with setting up my custom voicemail, and it took some time to get it fixed. But the Phone 2 team has since upgraded its customer support system and also updated its platform, and things have been great ever since. Overall, the calling quality is good and I look forward to seeing future feature updates.

Took their offer in May2024 of one payment for lifetime use. IN August, it quit working. First, they said it was a technical issue they would fix within the hour. Hours later, they say I sent more than 100 texts in a day, violating their terms of use. I absolutely never have sent one hundred texts in a day. They do not want to honor their lifetime deal, plain and simple. Won't trust them again.

Customer support is terrible. It can take a week or more to get a response. They have supposedly been porting my number for over a month. Still not ported and so I can't even use the service that I paid for.

I have been looking for a way to finally ditch my 888 number without having to get a second phone. Google Voice doesn't provide local numbers for my location, so that prevented me from using them long ago. I saw Phone2 online and it looked like a good deal, easy to use, and definitely worth a try! I am SO glad I did. Customer service was wonderful at helping me get everything set up. Although the number for my area had to be manually added, they first helped me get everything set up with a holder number (it was Friday evening), and on Monday, as promised, we chatted and they helped me select a local number. I had a couple of other questions/troubleshooting items as I was getting the app set up on my phone, and customer support was spectacular for helping me get things sorted. I don't do a ton of phone calls any more for my business in general (I've moved primarily to Zoom), but it's nice to have a number that my customers can call or text on that's not my personal line. I also love that I can use it both on my phone or laptop. The quality of calls is not as good as my regular line (it is over the internet, after all), but it's fine! Overall, I am impressed and pleased. My 888 number (after 10 years) has been cancelled and I am thrilled. I highly recommend iPhone2 to anyone who needs that second business number who doesn't want to get a second phone. :)

So far it works as advertised and the price cannot be beat. Customer support is responsive and I am looking forward to the new updates coming out.

The customer service is all chat and email, very long times between communication. They attempted to port wrong number which delayed the porting. We verified on 3 separate occasions the correct number and after 2 months they still ported the wrong number and left me to scramble to get the situation corrected. I'm tempted to try one more time because I paid for it but buyer beware it can go wrong before it starts and there is little to no help when it does go wrong.