jorge C.
On my pc its all good, on cell bad
On my pc its all good, but on my iphone, when I recieved a call always get cut off. same if I call on my cell, usually I get cut off. I wish this is taken care. thanks

a shared phone number(s) for your team. backed by gener8tor, battle born growth and google for startups.
Phone2 (phone2.io) has 298 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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jorge C.
On my pc its all good, but on my iphone, when I recieved a call always get cut off. same if I call on my cell, usually I get cut off. I wish this is taken care. thanks
Stephen H.
I paid for an individual one-year subscription without understanding that it does not allow for a user to phone numbers in the U.S. Potential buyers need to be aware of this as it essentially is useless to me. It is apparently intended for small businesses to be able to receive calls, not to make them. After I posted this, Phone2 reached out to me and offered a refund, so good for them.
Response from Phone2Aug 30, 2025
Hi Stephen — we’re very sorry for the misunderstanding. Phone2 absolutely includes outbound calling and SMS. The only extra cost is the TCR (The Campaign Registry) fee required by U.S. carriers for outbound SMS since 2025. We pass this fee through with no markup, but we understand how it can be confusing and we apologize if it wasn’t clear during signup. We do our best to explain this at each step of the signup process, and we’ll continue improving that clarity. Please email us at [email protected] so we can either issue you a refund or help complete the registration if you’d like to keep your number active. Thank you for giving us the chance to make this right. - Phone2
GARCILAZOJR/ARMANDO
Hard to understand support emails need to talk with some one in Support
Response from Phone2Aug 22, 2025
Hi Armando, sorry about the confusion 🙏 Could you let us know which questions weren’t answered? Please feel free to write to us in your native language at [email protected] and our team will make sure you get clear support.
David G.
In all its a solid online number but there were limitations all around that need to be worked on. Notifications were a big one because if the app isn't open on screen i wouldnt get any alerts and this is including phone calls. It is nice to have a back up online number for when im out the country and still need access to the USA
Jayson Lacap D.
I've been unable to access my account for 4 days and received an email that I hate to see you go. The thing is. I need to use the app. Maybe you can give me some advice and solve my problem...
All state J.
This app is great, But Now I'm facing an issue I have tried to reach the support center via email but no one is responding to my emails. The issue I'm facing is while trying to log into my account its says invalid password while trying to reset the password nothing is happening while doing everything correctly. Is there any body who will reply at least with a word?
Response from Phone2Jun 5, 2025
We’re so sorry this happened. Please write us at [email protected] from your Phone2 email address so we can locate your account — we’re unable to see that info here on Trustpilot. We're eager to resolve this for you ASAP and truly appreciate your patience.
Amanda F.
I have been using Skype for 5 years to call the US from China. It has been reliable and consistent. Most importantly, it did not require a VPN. I chose to switch to Phone2 when Skype was no longer available. Most of the time it is pretty stable, but it does require a VPN in China. It would be very helpful if they could work around the firewall to allow for us to use it without VPN.
Jan Marie Antoinette W.
I fell for an advertisement of Phone2 that is a Bait and Switch tactic. I paid $35 to port my phone # over from Skype and $48 to use it for the next year. The advertisement was for the perfect business plan. It says unlimited calls to North America and unlimited incoming texts. Should it have been clear to me at that time that it provides ZERO texting from me? Now, if I want to text anyone, I need to purchase the $18 per month plan! I could not receive calls at first, so I thought that the advert for unlimited calls to North America also meant no receiving of calls as well, but when I complained, the company has been very responsive in helping me trouble shoot and now I can receive calls. So, I'm giving them an extra star for that!