Phone.com Reviews | Read Customer Reviews of phone.com

Phone.comReviews of phone.com

3.6232 reviews
Computers & Phones
625 Broad Street, Newark, New Jersey

Call Directions Website

Phone.com

About Phone.com

Phone.com helps small businesses stay connected to their customers, wherever work takes them. We provide business phone service designed for owners and teams who need to answer calls, follow up on messages, and make it easy for customers to reach the right person.With Phone.com, businesses can choose a local, toll-free, or custom number and use it across mobile devices, computers, and compatible desk phones. Calling, business text messaging, voicemail, video meetings, and flexible call routing help teams manage conversations throughout the day. Businesses can set greetings and schedules, forward calls, and direct callers to the person or department best equipped to help.Every business handles calls differently, so Phone.com offers options that fit different ways of working. Our mobile apps let team members use their business number while they are away from their desks. ProSIM adds a business line to a compatible mobile phone using the cellular network and native dialer. For businesses that need help answering incoming calls, Live Answer-Connect provides professional human receptionists, while AI Receptionist can answer common questions, route callers, and schedule appointments.Having served more than 50,000 small businesses, we understand that choosing a phone system involves more than comparing features. Setup, flexibility, and access to support matter, too. Our goal is to give businesses practical communication tools that are easy to use and can adapt as their needs change.Whether you work independently, manage a growing team, or spend most of your day with customers, Phone.com helps you keep business conversations moving. Learn more and explore your options at Phone.com.

Phone.com (phone.com) has 232 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Website: phone.com
Category: Computers & Phones
Location: Newark, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Computers & Phones, New Jersey

Phone.com reviews

232 approved reviews, newest moderated first

Mario A.
Oct 17, 2025
Steps needed were clear and concise
Steps needed were clear and concise
Report
ChrstinaSarahCardella C.
Oct 14, 2025
Outstanding Service from Phone.com and…
Outstanding Service from Phone.com and Pablo Velasco! Phone.com has been wonderful for my business, Caregiver Support Guide. Reliable, easy to use, and supported by amazing customer service. Thank you, Pablo Velasco, for your patience, professionalism, and personalized help! ¡Excelente servicio de Phone.com y Pablo Velasco! El servicio es confiable, fácil de usar y con atención al cliente excepcional. ¡Gracias, Pablo, por tu apoyo y dedicación!
Report
Geoff D.
Oct 14, 2025
Customer Service Experience
I had a customer service experience that was refreshing, and the reason for the positive experience can be summed up in one word.....Cody. He was fantastic from start to finish. He was professional, patient, and did an excellent job explaining the process as we went through everything. I had an exceptional experience!
Report
Heidi
Oct 14, 2025
Jason was so encouraging
Jason was so encouraging, friendly, and fun to work with. He made the transition comfortable. Thank you Jason!
Report
RUPALI
Oct 14, 2025
Excellent service
Excellent Service from Miss Rosalind at Phone.com! I had a wonderful experience with Phone.com, especially thanks to Miss Rosalind. She was extremely understanding, patient, and helpful throughout the whole process. Rosalind took the time to customize my phone numbers exactly how I wanted and was very flexible and accommodating with my needs. Her professionalism and kind attitude made everything so easy and pleasant. I’m really happy with Phone.com and truly appreciate the amazing customer service I received. Highly recommend them!
Report
VIP T.
Oct 13, 2025
Best senior account manager
Rosalind has been very attentive to my needs though out the process from Sales-technical support. Shes helped me with multiple problems I've had when the technical support didn't find the problem Rosalind found it and had a quick remedy for the situation. Thank you!
Report
Y C.
Oct 10, 2025
Great professionals Caleb and Cody very…
Great professionals Caleb and Cody very patient and speaks clearly to understand them they made sure of what you want for your business 😃 Caleb even took it up a notch 👏👏👏
Report
Zach
Oct 10, 2025
Best Customer Care
I’ve had a great experience with Phone.com, especially thanks to Rosalind. She’s always friendly, super responsive, and she's gone above and beyond to make sure everything is handled as smoothly as possible. It’s rare to get customer service that feels this personal and reliable and she really makes even the most complex processes easy and stress-free.
Report