PhomemoReviews of phomemo.com

Phomemo m08f good product, Having questions, just go to Phomemo customer service and they help you right away!! Nothing negative to say!!

If you’re considering the Phomemo M832, don’t. I’ve owned mine for a while now and it has been a disaster every single time I’ve tried to use it. The printer constantly shows as offline, jobs get stuck in “sending data,” and even after installing their official drivers, it simply will not print. Support is absolutely no help. They send generic driver packages that don’t work, ignore the specific issues you raise, and provide no real solutions. Weeks of back-and-forth and I’m still left with a printer that won’t function as advertised. For a product marketed as a professional label printer, this is unacceptable. It feels like an unfinished device dumped on the market without proper software or support. Save yourself the frustration, wasted time, and money — avoid Phomemo and look for a brand that actually stands behind its hardware and supports Mac users properly.

The Phomemo thermal printer is one of the worst purchases I’ve made. The build quality feels extremely cheap, flimsy, and not durable at all. It looks and feels like a toy rather than a proper device. The print quality is terrible – the text comes out faint, uneven, and often smudged. Images are barely recognizable, and no matter how many settings I tried, the output was consistently disappointing. For a device that markets itself as a convenient mini printer, it completely fails to deliver even the basics. On top of that, the Bluetooth connection is unstable and frustrating. It disconnects constantly, making the entire printing process a headache. The app you’re forced to use is buggy, slow, and crashes far too often. Instead of being “portable and easy to use” as advertised, it ends up being unreliable and practically useless. Customer service makes things even worse. When I reached out for support, they were completely unhelpful. They gave generic copy-paste answers, ignored the actual issues I reported, and eventually stopped responding altogether. There was no real attempt to resolve the problem or provide any meaningful solution. Overall, the Phomemo printer is a complete waste of money. Poor design, terrible printing results, constant technical problems, and useless customer service make this brand one I will never buy from again.

This company chooses to use a courier that has a policy of destroying packages that they fail to deliver rather than returning them to Sender, leaving the customer with the charges having not received the item. Also their Courier doesn't seem to understand how to use the buzzer system at apartment buildings, or the phone number information provided as part of the delivery information. As far as I can tell there's been no attempt to actually contact me. I am having to dispute these charges with my bank.

I had an issue with my labels not lining up correctly. The support team were extremely helpful, always responding quickly and with useful advice until the issue was resolved.

PM-241-BT Thermal Address Label /Shipping Label Printer! What’s not to like! This is excellent & has been one of the best items I have ever bought. I went with Phomemo for the shipping Label Printer because I have used ( still using ) several of their other printers Portable M11, 220 & A4 Portable Printer, all of which I’ve had and used for a number of years without problems. I have personally never had to contact their support, as any problems I’ve trouble shot via videos online. The 241-BT I wish I’d bought years ago, as it saves a fortune on printer ink & A4 Label paper I used to buy for my normal canon printer. It prints out labels in seconds, takes literally 2 minutes to set up, all I had to really Learn was where to put the Labelife App on my iPhone , so I can seamlessly print out in seconds. I’m happy to recommend this & most of Phomemo Printers, as from my experience they’re brilliant. I have 2 of these 241-BT Printers now, one at home and one at my dad’s house. I honestly can’t recommend them highly enough !

Tres contente de l'imprimante, service après vente excellent, je recommande!

Waste of money. Connected to Bluetooth and did one print that actually didn't print the document I selected, then the printer wouldn't connect again on Bluetooth. Not only that, I can't even turn it off or on, though I'm long pressing the power button as stated in instructions. I'm glad I bought mine one Temu for £49.99 rather than Amazon for £112.99 otherwise I would of wasted that extra £50. Bottom line, what a load of bollox