PhoenixautomotiveincReviews of phoenixautomotiveinc.com

AVOID AT ALL COST, I placed an order for a radio with Apple CarPlay for my 2016 Nissan Titan XD advertised as “Open box”, at a cost of $592.96. It showed in stock and no indication that it was not. Phoenix Automotive took my money then 4 or 5 days later they contacted me letting me know that the radio I ordered is no longer in stock and that if I wanted a radio I can purchase a new one - BUT I would have to pay more for it. This is typical of a "Bait and switch" tactic - “Bait and switch” advertising is grounds for an action of common-law fraud, unjust enrichment, and sometimes breach of contract. A “bait and switch” is also a violation of the Consumer Fraud and Deceptive Business Practices Act. The communication with phoenix automotive is close to zero - I waited over a week for someone to NOT answer my e-mails or text messages. I am going to file a BBB complaint. THEY SHOULD HAVE OFFERED THE SAME RADIO EVEN IF IT WAS NEW AT THE SAME PRICE BUT THEY WILL NOT RESPND TO MY EMAILS. They only respond with a cookie cutter email response. Same response they sent when I originally placed purchase for the open box Radio with Apple CarPlay included.

Stole my money never received the product and spent over $800 also nevr got my money back

Phoenix Automotive is awesome! I had initially left bad reviews due to it taking them a little over a month to get the radio to me after ordering. But, that months wait IS worth it! The radio is completely insane and transformed the inside of my 2012 Ram 1500. It looks hellaaaa luxury compared to the stock radio that wasn’t even a touchscreen. I HIGHLY recommend buying their new updated version. You will LOVE the radio after you receive it!

AVOID AT ALL COST, I placed an order for a radio, it was the lower version for an infiniti at about $650. It showed in stock and no indication that it was not. Phoenix Automotive took my money then 4 or 5 days later they contacted me letting me know that the radio I ordered is no longer in stock and that if I wanted a radio they would send me the next one up - BUT I would have to pay more for it. This is typical of a "Bait and switch" tactic - “Bait and switch” advertising is grounds for an action of common-law fraud, unjust enrichment, and sometimes breach of contract. A “bait and switch” is also a violation of the Consumer Fraud and Deceptive Business Practices Act. The communication with phoenix automotive is close to zero - I waited over a week for someone to NOT answer my e-mails or text messages. I filed a BBB complaint and they responded that they would refund my money immediately. That was also a lie, it took two days for them to answer my request for a refund.

Ordered a radio over 3 weeks ago, they will not send tracking, will not answer when I ask for tracking. They just keep responding asking me to buy the upgraded model that isn't even out yet. Company is clearly a scam and I will dispute with my credit card.

If i could take stars away from this company, it still wouldn’t be low enough. I purchased a 13” sc7862 for my Tundra. Installed it the day it arrived and immediately had issues with them sending wrong passcodes, some of the can bus features not communicating and the APN settings for the sim card can not be modified and will not connect to internet. Called in and scheduled a call with a tech, no one even showed up for the scheduled meeting. Called back scheduled another meeting with another tech. Again no one showed up, this went on for 5 scheduled appointments until I got pissed off and threatened to just return the unit and asked for a full refund. They said they were putting me in direct contact with a tech Robert. I called left voicemail asked for a return call. No return call in three days, started sending text messages, he asked for setting pictures in a return text, then disappeared for a couple days. I started getting more aggressive with sending texts asking for help, a call back, any type of response. Nothing. Save yourself money and a lot of frustration and DO NOT USE THIS COMPANY FOR ANYTHING.

So I am not associated at all with this company and ordered the Android Vertical Tesla Style radio and after I ordered it I then looked at all the reviews and freaked out thinking I got scammed. I shared my concerns with the company and told them that I better get my product by a specific date or I would request my money back from my credit card company. They shared with me a bunch of positive reviews and I just received my product today. I am extremely satisfied with what I got and can't wait to install it. Now I just hope everything works as expected.

Associated or same compnay as Belsee. They will scam you if they can and if you let them! Do Not let them. Open a dispute with your credit card company and make sure you tell them about all the negative reviews. If you happen to actaully get the radio you purchased which comes form china, make sure you let the credit card company that they have a USA california office which si on the website they sell all there products. That si where you send the junk back for a full refund...