Michelle St C.
Great products and customer service
This is the only subscription service I could find that deliver toys only (I prefer to buy my own treats for my puppy, Nox). I have had 2 deliveries and the toys appear to be of high quality and Nox has loved all of them. They are also size appropriate for my small puppy. I had to contact customer service for receiving duplicate toys (because I signed up for the trial first an it didn't register the toys already received when I started my subscription). My case was handled by Makayla who took charge straight away and arranged for replacement toys. Makayla's rock star service will keep me subscribing.
Response from Pet TreaterDec 1, 2020
Michelle, Thank you for this awesome review! We love to hear that we meet your needs for the toys only subscription and love that we are able to offer different options to accommodate all families. We are also happy to hear that even though there was an issue that we were able to resolve it to your satisfaction! We too appreciate Makayla and agree she is a Rock Star with her customer service! Thank you again for your review! The Pet Treater Team