Samuel N.
Everyone has different expectations
I read alot of the reviews on here. I do not know thier experience. However, I will say mine was the complete opposite of what they have written. As for the time line. They were very straight forward with it. I got update emails for every phase of it. (You may need to check spam/junk at first to change the email status, I had to) I did order the preview and approval. The email for took longer than i expected (later I read the original order email, and the timeline was pretty spot on, I got the timing wrong) they responded to every email and question i had in a timely manner. When the preview email finally came in and I saw the product it had the proper coloration and look. Yes it was not an exact replica. But, it is a plush and not a taxidermy of the pet. So, there will be some slight differences. The pictures i sent were not even the greatest quality and they still managed to capture my pets appearance. It was exactly what I expected and more. Even my wife, who I did not tell about this, saw our departed pet. We are so happy with this, now we can take her with us on our family trips and still remember how happy she was when we went to the lake.


