PetslifyReviews of petslify.com

UPDATE: just received an email from them with a preview of my completed plush- there are some errors/ feedback I sent them and they confirmed they will send plush back to production to fix. Not happy that I have to wait longer but I appreciate the gesture if the preview and that they are trying to get it just right. Will update my rating once I receive my plush It’s been 12 weeks and I still have not received my plush. Company is refusing to refund my money and they won’t even give me a timeline or date or anything. I’m pretty sure the person that emails me and basically just says “sorry just deal with it” is not even real- AI generated. I’m reporting them and disputing this charge. I wanted to use cuddle clones but went with this company because they are cheaper. DONT DO IT. They are a scam.

The product is amazing thank you very much! The communication was easy and helpful with Sarah. The similarity is great and totally worth the wait!

I lost my service dog Peter last April 2024 after 14 years of service… I still am extremely lost without him… I looked at Petslify to do a lookalike of him being encouraged by their 100% satisfaction guarantee.. I had the preview cost added so I could see him before being shipped… Peter was a beautiful glossy border collie with distinct features, and what they showed me when finished was a joke… the eyes were lopsided, and the wrong colour.. his ears looked like they were two mops stuck on the side of the head, and the facial colouring and shape was all wrong…I had sent multiple pictures of excellent quality of him in various positions as they requested… his black and white coat was instead created in grey, dull and long, when in fact Peter’s coat was glossy, shorter, with a slight curl…and it looked like “thing” from the Addams Family.. the plush had tacky grey long cheap looking rug like hair that made him look like a triangle, and the face and nose were completely out of proportion .. after looking at the preview I was devestated and extremely disappointed…, I was asked if I would like this replica to go back to the production team for tweaking up… There was so much wrong with this product, I knew they would need to make up an entire new plush…all I wanted was a full refund…which I did not get, because they subtract a large portion, to cover costs and material… Had the company offered to start from scratch and redo this mess of a replica, I may have considered, because their site boasts pictures of stunning replicas… I was given the poorest artist, and the plush was totally and undeniably a joke… The loss of Peter, was overnight, and unexpected… it still is devastating.. the trouble I went through with this company, and weeks of communication to rectify it, just opened wounds that caused anxiety and anger…. Frustration and humiliation… It truly is a gamble hiring this company to replicate a beloved pet, and lately, after reading many poor reviews of unsatisfied customers, I would think twice… losing 80$ CDN is a ton of money for me, and I put my trust in their reputation for satisfaction… Please… be very aware…

I lost my dog in August 2024. I placed an order for a replica and received it in Nov 2024. The replica was not made to the specifications I requested, nor did it match the photographs I provided. My dog had light yellow eyes which I selected as the eye color option. I provided photos clearly showing his eyes. The replica they sent me had dark brown eyes. I contacted them and was assured a new one would be made and sent out right away. Still waiting in Feb 2025 only for them to tell me that they’re now unwilling to honor their promise of correcting their error. I paid over $300 Canadian dollars for this item over 6 months ago. I would strongly advise not ordering from this company as they do not take responsibility for their mistakes, are dishonest, and do not honor what they claim to represent. Taking advantage of people when they’re grieving is disgraceful. Extremely disappointed. In response to your reply: This is not correct. I inquired about a refund, which your representative denied. A replacement was the only option offered to me, which I accepted. I asked for a return label. I received neither. Upon inquiring why, another representative told me that your company is not willing to correct the error nor offer a refund and offered me a scarf instead. I have all of the emails confirming what has transpired. At this point I’m not sure if there are major communication issues within your company, or if you are just plain dishonest because the information is readily available through our communication.

It was a big leap of faith trusting the good reviews and I’m so glad I did. It certainly takes a while to get your order (about 3 months), however, I’m so glad I patiently waited. The replica of my sister’s dog was shocking. Friends and family that first saw it thought I had actually stuffed their dog 🙈 that’s how accurate these stuffed puppies are! I ordered two, one for my sister and one for my niece. Both of them thought it was a real dog that looked EXACTLY like Rocky. Happy and sad tears were shed, but needless to say my niece sleeps with it every night. I cannot begin to explain how accurate and realistic these were. I’m forever grateful.

Actually I had no idea what to expect when I ordered this plush, but I’m beyond impressed! The similarity and quality is fantastic, plus they are way more affordable than cuddle clones or petsies, definitely recommended!

I lost my golden retriever, Max, earlier this year, and I wanted something to remember him by. I stumbled upon Petslify and decided to give it a try. I was honestly nervous about how the plush would turn out, but when it arrived, I was in tears. The details were incredible from his fluffy ears to the little white patch on his chest. It truly felt like a piece of Max was back with me , I’m rally happy guys!

I ordered a Yorkie for my daughter that lost hers in October. I was told give up to 9 weeks to receive the fantom stuffed Yorkie. It has now been 13 weeks and all I get is Alex if that is even a real person saying thanks for my understanding and we are in the final stages for 7 weeks. These are scammers don’t be an idiot like I was . Mike