PetslifyReviews of petslify.com

I couldn’t be happier with our plushie! I ordered a plushie for my son after our dog of 16 years passed away. He loves it! It looks just like our little beloved furbaby. This company took such careful attention to detail when constructing our plushie it was worth the wait, 100% recommend!

Would be great, but they do not communicate with the customer. State the production time is 8 to 9 weeks. Going on 12 weeks and no plush, no update. Expensive product to not be timely. I ordered my product on Jan 2nd 2025. It is nearly April and no plush. I called the number and the agents direct me to send an email. I send an email and get a generic response that it is still being processed. They try to make you feel special having a "concierge" text you after the purchase stating they are there to assist in anyway possible. But once they have your money, they ghost you with no updates. This is ridiculous. If they told people the truth about processing times, they would have a significant drop in sales. Next I will be reporting them to the BBB. Even though I know that won't do anything either.

I’ve been eating on my plush since December 12 of 2024 I was getting updates for a bit then they stopped in February it’s damn near April I keep reaching out but I keep getting a response from Alex I’m not even sure they are a real person anymore? This was a gift for someone and now I feel like I have to break it to them that I got scammed and they won’t be getting the gift I promised them…

I ordered a plush animal December 17, 2024 to replicate my dog who passed away. They said it would be up to 9 weeks for delivery as it is a custom order. It has now been 12 weeks and they have not made delivery. They use the excuse that it takes time to do a custom job. I bought that for the first 8 weeks. Week 10 I demanded they send a photo. They sent a photo of a generic looking stuffed pet that was not even close to being done. I don't believe they are capable of completing my order. They have wasted valuable time from me in getting something to remember by fur baby by. I paid $206 dollars and hope I can get my money back.

I am uncertain about this company. I ordered on 11/29 and at first was getting updated emails then in December nothing. I email and ask for updates but it seems it’s now a copy and paste of the prior email from Alex. I have numerous emails from them asking me to be patient. How long does it take. I thought this company was US based but I’m getting the impression they are not. Unfortunate to play and take advantage of someone’s loss, this was a gift for my son. I’m still out on if they are a scam or not and am trying to figure that out. At least an estimated time of when I can expect something would be nice. I’ll update if I ever get it and change review accordingly.

My review might change…but I have waited four months for a plushy of our dog for my daughter. Customer service replied promptly and politely- however, I just received a message that her plushy is complete…and the pictures are of a cat.🤦🏻‍♀️🙃

I looked into getting a custom pet plush and saw that some companies chargeway too much. I almost gave up until I found Petslify. The quality is justas good, if not better, than those overpriced brands. I got a plush of mycat, Whiskers, and I was blown away. The stitching, the softness, thelittle pink nose, everything was spot on. If you want a high-quality plushwithout getting ripped off, this is the place to go.

I ordered 14 weeks ago and still have not received my order. They won’t even give a date of when it will be ready. Very disappointed.