Pet ParadiseReviews of petparadise.com

The staff is always super friendly and very excited to see our dogs.

Amazing!!! They are amazing, and are so great with my pup! If you are looking for kind people and great care for your pet, look no further than pet paradise!

My pups love Pet Paradise! They are running to the door as soon as we get out of the car.

Bartram location is the only location I have taken my Boxer to. Since this location opened I have taken him about once a week for day camp with no issues, however, the past 2 times he has been left for boarding, I returned to him with bite marks and bleeding wounds along with a severe rash this time, I called and spoke with the vet assistant that was on duty and she said that she was given a written document from the bather that morning to check in on him and noted that there were issues with the dog at time of bathing. The assistant vet “ did not see him “ before we arrive to pick him up. Once we called her to complain, she asked we take him to another location where a vet was on site can have him examined. The last time I picked him up he was bleeding with 2 bite marks and was told the cameras would be looked at to try and see whom may have done this to him to prevent it from happening again. I do not believe the dogs are being watched/taken care of overnight while boarding. I have not seen evidence of that they are, only that they are not, seeing how they don’t ever know “what happened”. I hope the vet today can provide insight as to what happened! I am leaving this review because I would want to know what actually goes on with my Baby. I do need care for my pup while o am out of town for work but I will be looking for other options after this. It’s unfortunate considering I bring business to this location weekly.

First, I will that my dog loved going there. They provide a really fun environment and great exercise opportunities. The problem is that is an UNSAFE environment. My dog has been injured twice in the past year. The first time I was not informed and noticed an obvious bite mark on her neck when I brought her home. They acted surprised when I brought it up. The skin was broken and there was some blood. It is inconceivable that my dog didn’t yelp when this happened. Even with that I decided to give them the benefit of the doubt. Recently my dog received a puncture wound that requires staples to close. They claim they looked at video to try to determine what happened and they couldn’t figure it out. So, this condition which injured my dog is still apparently present. I de died that my dog WILL NOT be returning and asked for a refund of money I paid in advance. The response to my request? I was completely IGNORED. In addition to providing an unsafe environment they lack even basic professionalism. Take your animal there at your own risk. I fear that if I brought my dog there again I would be putting her life at risk.

My pets love this place. The staff is always super friendly and very excited to see our dogs. Alesia

Good team, Stuff is well prepared for my dog Arthur. Keep working, Thank you

We have been coming to Pet Paradise for about 8 years now. Our chocolate lab, Ruxon absolutely loves it! When we pull up he gets so excited and is always happy when we pick him up! I love that we can take him to a place where he can cool off in the pool :)