PetLinkReviews of petlink.net

Truly thankful for Petlink! Because of them animal welfare was able to contact me about my lost pup. Additionally, they emailed me to ensure I had reconnected with my pup as well. Grateful!

Ordered a specialized collar the shipper dropped it off at the wrong address. Emailed back and forth a couple times then radio silence. Terrible customer service!!!! Boooooo

Needed help with transfer a pet link tag. I talked Sonja. She had a bad line, I told her I could not hear her and I needed help. She ignored me and just kept saying go to petlink.com I called back and I got her again she said she was the supervisor. It was her and so unprofessional

We had our puppy spayed today and had the Petlink microchip implanted. I went into the website and set up and account and loaded my dog's information. No fuss, no muss. I did have to load the picture twice but I have an old computer so I am used to that. Our Vet charged $40 for the microchip including the implanting of it. No additional fees or charges.

Chester was in a new dog cart,but I chose a wrong tether point,and he had no collar or any tags so it was good to know he was chipped!

I also paid for my microchip at my vet office and your site would not allow me to register without paying a $45 fee (or $20 yearly). I saw another reviewer say you could use 24petsmart (it's actually 24petwatch) and that is what I did. The fact that I had to get annoyed and couldn't register my chip AFTER I paid and had to look through reviews to see what other people did is enough to leave a bad review. If there is a trick to registering prepaid chips, that should probably be given at the time of purchase (or even give direction on the website). I will be calling my vet in the morning to inform them of my frustrating experience as well.

I attempted to place an order on line and it keeps declining my card. I triple checked the info I entered, checked with my card company (everything is fine) and then called Pet Link. They were no help! Said to just try another card. I asked to speak to someone who could help and was told there is no one. I will not do business with them again.

I hate their website with a dialogue balloon that can’t be dismissed and interferes with the ability to navigate the site and update your information.