Richard B.
FedEX steals 2 stars.
This would be 5 stars except that FedEx keeps delivering our critter food to the wrong cottage.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Richard B.
This would be 5 stars except that FedEx keeps delivering our critter food to the wrong cottage.
Jamie
I’ve been purchasing my pet supplies and food from Pet Flow regularly for years now. Their prices are great and customer service is too notch.
NASH C.
This is my go to store for all pet related things. Great prices w/ excellent customer service!
MEGAN W.
Product was fine but shipping was super slow. FedEx is horrible.
J.Fernandez
I was so happy that my dogs food was available but disappointed that it took a few days for me to receive it.
AR
Very fast delivery. Will continue buying for sure
JESSICA E.
Customer service is amazing; however website orders can be a nightmare! I ordered 4 total items was charged separately for 3 and the third because it came out of another warehouse didn’t include the discount and also would have charged shipping had I bot caught it an talked to customer service! Also, wish shipping was as the done through FedEx because they are unreliable when it comes to time frames my dogs food was suppose to original be here in 3 days but ended up being 6 days; so I had to go purchase smaller bags to feed my dogs due to the order bot being here on time! Other than that love the prices and customer service!
L.G.
I am very happy with my shopping experience with Petflow. They have excellent customer service, a nice selection of products, shipping is fast and great incentives.