JUDY G.
Always reliable and great product.
Always reliable and great product.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
JUDY G.
Always reliable and great product.
MIMI M.
delivered on time and in good shape..
Alex
My order went in but no estimate given if it is on the way or when it would arrive. Called to speak with Customer Service and was told they’d look into it and get back to me. Still haven’t heard from anyone. My dog is on a Rx food and the food supply needs to be consistent!
Sandra N.
I absolutely love the convenience of petflow Always order and my product arrives in a few days. The best prices on top brand dog food and shipped directly to your door. To anyone who has never tried this site I say go visit Petflow.com and see there’s of ordering and a price that can not be beat on all top brand dog foods.
JOYCE B.
I have been using petflow for at least 8yrs. I am very happy with their customer service. I have been on their auto delivery with no problem the whole time.
LAUREL W.
The only issue I have had is the packaging, but their customer service was very good and replaced the items that had been smashed. I loved Chewy, but they got political and it was irritating. I'm looking to buy pet food, not looking for a company to virtue signal, so I switched to PetFlow. I'm not sorry in the least, they do a very decent job and they stick to issues to do with pet food and such.
JAY C.
Placed an order because they showed it in stock, only to find out after I called them they didn’t have it after they told me it was shipping from the Florida warehouse. Then I was told I was getting a refund, only to have it ship 2 days later. Not very happy for a first time customer. I will never order from them again. Very poor customer service and very unorganized company.
MARLON T.
I ordered two products. The first product met all the expectations. I ordered the 100 bully sticks. Product arrived as described in the website. My two Labrador Retrievers are now happily feasting on the bully sticks. The second product was a total let down. I ordered the Canine Caviar Buffaroo 12 count box. Well, I only received a single buffaroo. I called customer service to complain. I was told that I would be receiving the correct product in the next two days. I did not. Once again, I received another single buffaroo. I called customer service again. I was told once again that the correct product would be shipped this time around. Not to sound like a broken record, I received another single buffaroo. By then I was quite frustrated and just mentally exhausted from this whole experience.