PetflowReviews of petflow.com

Use a different shipping company. Took 7 days to get to me !

My cat had emergency surgery for bladder stones. I had to immediately switch his food and everything was prescription level. I couldn't find it anywhere locally. This happened over the weekend. The price from pet flow was among the lowest I could find if not the exact same as competitors. The ordering process was easy and smooth. They had to contact the vet before fulfilling the order. I believe it was shipped out within 3-4 days of me placing the order. If I'm remembering correctly I received the food within 7 days of ordering. Not sure but it seemed very reasonable. Everything went well and I will continue to order from Pet Flow in the future. UPDATE: I was triple charged for a prescription food order. Suppose to be $50 was charged for 3 orders so $150. Also they don't allow you to take your card off and stop autoship without a customer service agent doing it. They take the order then when its time to ship they say its out of stock. So no time to prepare ahead and get it somewhere else. I had to switch to chewy.

The shipment was packed the best that I have seen. No bent cans. Package was far better than other vendors that I have bought from.

I have been using auto ship with this company for quite sometime and have liked the product for my dogs. Recently tho the food we choose has been out of stock and this disappointing. Hopefully this will be in stock again soon!

My Papillons love Fromm Duck & Veg. I mixed it with their old dry food & they would sit & pick out the Fromm Duck.

The order was filled as promised. I ordered aquarium supplies (Gravel and lighting) and arrived as ordered. Shipping was a little slow, but there were delays due to weather from FedEx. The New Jersey warehouse was out of one of the items I ordered, but quickly filled the order via the Las Vegas warehouse. Thank you PetFlow. Good Job!

Excellent service

PetFlow provides everything I need for my senior dog, Nora. Prices are competitive, items are in stock, quick delivery and outstanding customer service. We are happy and loyal customers.