Alice C.
Petflow was efficient with excellent…
Petflow was efficient with excellent customer service! Will continue to order from this fabulous pet source!!!!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Alice C.
Petflow was efficient with excellent customer service! Will continue to order from this fabulous pet source!!!!
SUSAN M.
My order never arrived. Fed Ex said it did but there is no 30 pound box of dog food anywhere.
ROBIN A.
Great service and products!
BRENDAN
By requiring our vet to set up an account with your company, you made it impossible to purchase our cat’s prescription diet. So we went with another company that easily connected with our vet and got the job done. Your customer service was friendly and easy to communicate with.
Mike G.
I have had my dog food delivered by PetFlow for several years. All was good until the last 3-4 mo. of 2021. My orders were delayed to the point of having to go to a retail store and purchase dog food on 4 occasions. One order was 20 days late. Thankfully as of 2/2022, things are looking up...knock on wood... happy days are here again!
ARTURO S.
Very angry with you, because I could not buy the food for my puppy, since you asked the veterinary clinic for a code in the mail that you sent, and they did not know what the code was, I hope that in the future you will cause fewer problems and help more
JAN U.
Pet Flow never disappoints me or my fur babies! My orders are sent quickly and always correct. Rarely do I have to call customer service and only if I need to make a change to my auto orders. I am a very loyal customer and don't plan on changing! ❤
FELICIA W.
Easy ordering quick delivery. Makes it so easy thank you