Anne
FROMM DOG FOOD
Great selection, price and service.
Response from PetflowNov 6, 2025
We’re so glad to hear you’re happy with our selection and service! Thank you for choosing Petflow for your pet’s Fromm favorites.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Anne
Great selection, price and service.
Response from PetflowNov 6, 2025
We’re so glad to hear you’re happy with our selection and service! Thank you for choosing Petflow for your pet’s Fromm favorites.
KAREN H.
I appreciate the service and lower prices from Petflow. The only thing that I feel can be improved is the Managed Shipment correspondence. I recently changed the frequency of my delivery, and would like to receive confirmation that it was received and acknowledged.
Response from PetflowNov 5, 2025
Thank you for your feedback and kind words. We’re glad you’ve been happy with our service and pricing. We appreciate you mentioning the communication around managed shipments and will review how we can better confirm updates and changes for our customers. Thank you for helping us improve.
Aileen D.
You did good!
Response from PetflowNov 6, 2025
We appreciate your kind words! We’re thrilled to know we hit the mark and that you’re happy with your experience.
PAULA M.
Great prices and quick delivery for my doggies bones!
Response from PetflowNov 6, 2025
We’re so glad your doggies got their bones quickly! Thank you for your kind words and for choosing Petflow.
Customer F.
Quality pet food and very efficient delivery
Response from PetflowNov 6, 2025
Thank you for your feedback! We’re happy to know you’re pleased with both the quality and quick delivery.
GIEDRE K.
Not happy with company, took away discounts having for more then 10yrs,very unhappy never gonna shop from this store 😕 not having products in stock and showing they have sent wrong products,
Response from PetflowNov 5, 2025
We’re very sorry to hear about your experience and understand your frustration. Adjusting discounts and managing stock levels are never decisions we take lightly, but increased costs have made some changes necessary. We also apologize for any incorrect items you may have received and are reviewing how this happened to prevent it in the future. We truly appreciate your loyalty over the years and your feedback as we work to improve.
LORI S.
I have auto delivery. Most goes well. I have received 2 bags of seed that had bugs in it. This time I took a photo of them. Most deliveries are fine. Must be where you get the bags from....not your fault. I feel you need to know.
Response from PetflowNov 5, 2025
Thank you for bringing this to our attention and for sending the photos. We shared the information with the manufacturer and had our team inspect the bags we have in stock to ensure everything is safe. We truly appreciate you taking the time to let us know and for being part of our Petflow family.
LAURENCE S.
Easy readjustment of orders
Response from PetflowNov 6, 2025
We’re so glad to hear that adjusting your orders has been easy! Thank you for your kind review and for being a Petflow customer.