Ktrekker
Confused but satisfied
There was some confusion about what and when my order was to be shipped. After a few messages my order was delivered and all was well.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Ktrekker
There was some confusion about what and when my order was to be shipped. After a few messages my order was delivered and all was well.
Charlene R. G.
I went with PetFlow for our dog's food because they had the cheapest shipping rate. My surprise was although it was the cheapest it was also the fastest.
C B.
Ordering was very easy and they had a much quicker processing time than other places. Customer service was very friendly.
VICKIE B.
My latest order of two 15 pound bags of Fromm dog food arrived in a box that had been badly damaged and the top bag of food had a four inch slash in it. Dog food had leaked out all over my porch and entryway and, no doubt, in the FedEx truck! Pet Flow immediately sent me another bag of food which arrived in good condition.
MARISA B.
Prescription product was supposedly in stock until I found out days later
GLO W.
My dog food order always arrives exactly when promised and that assurance is why I have been a PetFlow customer for such a long time.
KATHERINE S.
Have been getting my dog food auto shipped for many years! I am very pleased with the delivery. Always on time and always in perfect condition. I have not ever experienced a problem!
SB
Twice in the past week I have ordered cat food that was shown to be "in stock", only to get an email a few days later telling me that it wasn't available. That is very frustrating and quite annoying and doesn't make me want to order from them again.