PetflowReviews of petflow.com

We are now 7 days beyond the promised delivery date. when I contacted the company they said I should have planned better. I'm wondering if the company even has this product!

First time I ordered from Pet Flow, my order was cancelled by PetFlow because my items were not in stock after I ordered them. However, I had been charged via Pay Pal and then had to wait for a refund. Needless to say I cancelled my auto shipment and will not order from PetFlow again. When I called to cancel the PetFlow autoship the rep gave me a hard time about cancelled my order. I will not order from PetFLow again, nor will I recommend them to anybody.

My pets prescription food has been out of stock everywhere for weeks. I was recommended a replacement to help my cat while I tried to find something in stock, but then I found his diet in stock on pet flow so I chose to purchase that. Almost a week later I got an email from petflow telling me my order was not in stock so it wouldn’t be coming, delaying my cat from having anything appropriate to eat that much longer. I will never trust this company again.

I was told to mail in the prescription for the product.Than I got an email that they did not have the product and now I don't have the prescription. It would have been a lot easier if I was told they did not have it.

PetFlow has always delivered when expected. There have been a very few rare occasions when something happened due to the courier service, but PetFlow made it right immediately. Also, the food I buy is hard to find in local stores, but is available through PetFlow. I love the convenience of having the large bags of dogfood delivered to my front door! I wish there was an easier way to use the coupons I receive from the food manufacturer. That is my only regret using PetFlow.

Very happy with the experience, customer Service very pleasant, and speed of order. Sorry the food is out of stock still, but would order here again once it comes back in. Thank you!

Though my order was sent to the wrong address the company made it right by resending the product to the correct address quickly and without a hastle

Easy to order, delivery was great.