Sarge
Excellent service!
The representative on the phone was very helpful and informative. Our dog food was received quickly and in a sturdy package. Thank you!!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Sarge
The representative on the phone was very helpful and informative. Our dog food was received quickly and in a sturdy package. Thank you!!
RIDGE E.
Even though the dog food I order is hard to get, they were able to get it from one of the other locations. It still came fast.
J. A.
Great customer service, communicative about order status, and easy to get in touch with. Incredible company!
KURT F.
you confirmed my order for 50# Higgins finch seed and when received the box contained a bag of Cockatiel mix. All papers referred to Finch seed. You did issue a prompt refund, but why confirm the order in the first place, if you didn't have the product in stock. The box was returned to you.
DEBBIE B.
I’ve never received my order. It was supposed to have shipped July 12 and I see no way to track my order.
DOREEN B.
Awesome customer service! Carolina is professional and always provides fantastic customer service! Resolved my problem with a smile! Thanks!
jsmom
cats don't like and they don't take returns. What do I do with such expensive food? Took over a week to get when Chewy does 1-3 day shipping at most.
CANTWELL, J.
Placed an order and it was at my door in a couple of days.