PetflowReviews of petflow.com

Your website specifically said you had my prescription cat food in stock. So I ordered it - twice. Only after you took all my personal info and told me you were getting ready to ship my order did you inform me the food was out of stock. I lost a week of finding food for my poor cat waiting on you to be honest and admit you didn't have it. I also told you to cancel my account and delete my personal information. You obviously did not because you emailed me to do this survey.

PetFlow is wonderful and always comes to my rescue, when other places cannot. They contact the veterinarian promptly to verify my cat’s prescription, and the food is delivered in record time. I’m completely satisfied with PetFlow!

I just started using PetFlow for my dog's first prescription food as I found the prices better than competition. They even reached out to our vet to get the prescription and in just a few days, I had the food on my porch! Easy peasy.

Shipment arrived right on time. Thank you!

very slow delivery. no delivery status report. MUCH slower than Chewy

First order went overall well. Need more discounts.

Packaging was sufficient. Timing of delivery was acceptable.

Product shows in-stock and will ship within 48 hrs. 6 days later I call to check status. They said they ran out of stock just before my order shipped and were planning to email me later. Website still shows product in-stock in 2 different sizes! They said it takes up to 4 hours for stock to update. It has been 6 days since I ordered and still shows in-stock. I understand mistakes happen and I can deal with it when I'm told the truth. Now this company has lost my trust and future business.