PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Barb S.
Petflow is fast and accurate at shipping out my order, but the packing leaves something to be desired. I order two cases of canned dog food with each order and the box usually shows up damaged and/or repaired, but the cans are OK. This time three of the 24 cans where bent with one actually crushed. I realized the order is heavy and challenging to pack, but it could be done better than it has been.
ZooFmly
Everything was great… Everything was great until the shipping. I don't know what happened but it took too long this time and I had to go locally and buy the same things that almost cost me double. I cant have my cat who has kidney issues eat anything else but this brand of canned food. Maybe next time it will be better.
MARK E.
Extremely poor packaging with using cheap boxes and very little tape that results in receiving damaged products. Even Walmart and Amazon use better boxes and more tape for sealing.
AUDREY E.
I ordered something out of stock, so it was the case. They said they would let me know when it came back in. The customer service was very fine.
ROBERT E.
The "profit racks" is something like speed bumps to hold me back from completing my purchase. I don't like it.
DIANE A.
Always have available merchandise. The staff is very helpful and friendly.
charles
you helped us by getting the dr marty had huge problems we received from you you spent hours trying to get this for our pup it came so fast our dog really to get this we found you by google we now will be getting this from you nice job cindy
Sandra F.
Timely order in good shape