PetflowReviews of petflow.com

I am happy with petflow. There are some inconsistencies with their warehouse Packaging. I placed an extra order and they shipped out boxes weighing 70 lb. I don't know how FedEx moved them I certainly couldn't. I believe they need a little more training and need to use common sense on what they pack in a box. My rep is helpful and the manager that I have spoken to has also been extremely helpful. I would definitely recommend using petflow for all your animals needs.

All past orders have been good, and if there were any issues in the past the staff handled it appropriately and quick. However, this past problem was a slap in the face and took much needed funds away from my rescues. PetFlow did not take responsibility for a screw up on an order and I was charged for two orders which took away a few hundred dollars from my rescue pup’s account. Not sure if I should continue with my auto delivery or find another source that cares.delivery

Where is the rest of my order? Your website shows the Hills Prescription Metabolic and Mobility 12.5 bag as being in stock, yet it has not been shipped to me. I do not know whether I have been charged for it. Please respond to me. Carol Ann (no "e ") Olsen

First time order on a pet food I couldn't find anywhere else. Placed order and received order in 5 business days which included the time the pharmacy contacted my vet. Was a mailed and updated as to when my order would be delivered. Will order again

Fast good service no hassle

Very bothersome! You don’t instantly charge my card! Sometimes it’s a day or two later! I turn my credit card on and off as I’ve had so much fraud! It takes me many attempts each month to get my order. Other companies I do regular Busy with do the transaction immediately! Super annoyed! Once the order goes through y’all are five star! But the credit card thing is absolutely rediculous! What’s up with that?

PetFlow is amazing. Best brands, fast delivery and fair prices.

I have been happy with Petflow. I’ve been able to get the cases of food that my cats like that I was unable to find elsewhere. The website is easy to use and the price is as expected.