PetflowReviews of petflow.com

I’ve recently moved and I was struggling to find my cats food and I found it on this website but sadly I was put on their fraud list right away. I called customer service and they told me there’s no way for me to talk to the fraud department to get my name off of the list so I never got to actually use their website or products. I feel like this is probably a great company but definitely needs to improve the fraud department. I give two stars because after trying everything and didn’t really receive help I’ve had to find my cats food on a separate website. Also if my order is cancelled, an email letting me know would be helpful instead of waiting a week expecting their food to come to find out it’s not.

Very helpful service over the phone. Received just what I ordered fast!

Never heard from you guys. Said my order was reported as fraudulent ??? Seriously???? You never even got back to me. I think your company is super sketch! Would never ever order from you again. Byeeeeeeee…….,,

Order online was easy Check out offered pay pal and was easy to check out Shipping is quick Pricing was great Customer service is fantastic

Terrible customer service and company to work with. Site days 1-3 business days delivered from purchase date. Didn’t even ship the product until a week after the order and kept making excuses as to why it wasn’t being shipped. Product was dog food for my puppy that could only be ordered online. Will never order from here again.

this is a place where they have fair prices fast delivery would buy from again a+++++++++++++++++++++++++++

I asked to be shipped on a Monday. My order wasn’t shipped until Tuesday. The expiration date on the dog treats I this November. When I purchase them from Chewy or Amazon, the expiration date is always at least one year out.

Everything was great!!