Kathy K.
I think you're still experiencing…
I think you're still experiencing website issues and I still can't manage my subscription the way I'd like to on my own, and the multiple emails are a bit annoying (for more than 1 product on my subscription) but you're all very friendly and helpful and my orders arrive quickly once shipped.
Response from PetflowNov 5, 2025
Thank you for your honest feedback and for highlighting both the positives and where we can improve. We’re glad to hear our team has been helpful and your orders arrive quickly. We’re actively working on streamlining our email communication and improving how subscriptions are managed on the website to make things easier for our customers. We really appreciate your patience and support.