JUAN A.
Reliable source
Alot of brands to choose from and fast shipping
Response from PetflowNov 5, 2025
Thank you for the great feedback! We’re happy to hear you enjoy our selection and fast shipping.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
JUAN A.
Alot of brands to choose from and fast shipping
Response from PetflowNov 5, 2025
Thank you for the great feedback! We’re happy to hear you enjoy our selection and fast shipping.
Christine/Jonathan
Fast shipping; accurate description of products. No issues.
Response from PetflowNov 5, 2025
We really appreciate your kind words! Glad to know your order arrived quickly and matched your expectations.
MONICA
When there was a problem with the packing department, I called and it was taken care of. Usually there is no problems, but when one did arise, was taken care of immediately.
Response from PetflowNov 5, 2025
We’re so glad our team was able to resolve things right away for you. Thank you for your patience and for being a valued customer!
Mitchell
PetFlow carries the products I need.
Response from PetflowNov 5, 2025
We’re happy to hear that! Thank you for choosing Petflow to keep your pet’s favorites stocked up.
Donna
Always good service and our dog's favorite food!
Response from PetflowNov 5, 2025
We love hearing that your pup enjoys their meals and that you’ve had great experiences with our service. Thank you for being part of the Petflow family!
MICHAEL M.
I like get dog food at my door and the website is definitely better. Thank you guys.
Response from PetflowNov 5, 2025
That’s great to hear! We’re glad the new website is working well for you and that delivery is convenient. Thank you for the kind words!
Sheba
I have been using Pet flow for many years and they'll do anything to make sure your order is the way you want it. The Support Team is always very polite and they know exactly what they have to do to keep the order going when there's a question regarding certain items.
Response from PetflowNov 5, 2025
Thank you so much for being a loyal Petflow customer over the years. It means the world to us that you trust our team to take care of your orders and your pets’ needs. We’re so glad to hear our support team has provided the care and attention you deserve. We truly appreciate your kind words and continued support!
RICARDO
Been ordering from here for years and dog food gets to us within days, this time order took forever to get to us! Over a week.
Response from PetflowNov 5, 2025
Thank you for being a loyal PetFlow customer. We’re sorry your recent order took longer to arrive. It looks like it shipped from a more distant facility than usual, which caused the delay. We’re working on improving our communication when this happens so our pet parents have the right expectations. We appreciate your feedback and patience.