PetflowReviews of petflow.com

Fast very secure service, easy and safe method of purchase, and excellent products, affordable pricing.

EXCELLENT CUSTOMER SERVICE! I ordered "Etta Says Premium Elk treats", 20 count. One arrived, not 20, just the one. I called, the rep on the phone was more than polite, and sent out an order for the missing 19 chews. Again the box arrived with one chew, not 19. I called a second time, and again the rep was very kind and apologetic. She sent out an order for the now 18 missing chews. Today they arrived. I know this must have been a wear house glitch, because the others I ordered in packs of 20 arrived with the first delivery in the correct amounts. Thanks to the Pet Flow rep for her attempts and eventual success at getting the order corrected. :)

Awesome to do business with. Received product on time!

Very happy that I found this site for my aging dog who needed prescribed treats that he was on most of his life. They contacted my Vet for approval, and I did not have to wait too long before I got my package

I had a wonderful experience with PetFlow. My Cat, Max, is on a special Hill's prescription diet for urinary issues. It is very difficult to find c/d cat food where I live. I found PetFlow on-line and ordered chicken stew, tuna and ocean fish. I uploaded the prescription from my vet and food was ordered, except tuna unavailable. The staff is very knowledgeable and helpful. Will continue with PetFlow.

The ordering process was easy, however, within one day I received an email saying my item had shipped BUT after 5 days with no tracking number I called and was told the item was out of stock. Shortly after that call I received an email saying the item was out of stock. Not good customer service.

PetFlow and its fine customer service representatives are always dependable, always on time, forever and always pro-n-polished.

Excellent customer service. Well stocked inventory.