PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
FAYE G.
Ordered wet cat food by Hills Science diet for thyroid care y/d. At the time item was in stock. However by the time it was ready to ship no longer in stock. Waited until I saw same item back in stock and again the same thing happened. Item no longer in stock. PetFlow should not advertise an item being in stock when it actually is back ordered. My cat won’t eat the same in dry food. For me it’s a big problem.
MICHELE A.
Only problem I have is with the website when I try to change the schedule for delivery. I was trying to move the scheduled re-order date to be sooner than it showed but it wouldn’t let me. Not 100% sure of the date.
aferg
Placed a large order for dog food. Used a coupon. Order flagged for fraud and wasn’t notified until I reached out and they refused to ship the order.
TODD B.
I ordered Hills Y/d thyroid wet catfood twice. Website said in stock both in September and now October got email twice from site said was now not in stock. I will never order from Petflow again site is very misleading.
IONE O.
During the check out part in ordered 2 X 12 can dog food, which cost $27 each total of $54. Web site shows free ship over $49 order. Can' t get your check out part to total out shipping charges. So I called Petlow, customer service, informed her of my problem, she took my order over the phone. Everything came of fine. I tired to order some more and the same situation came up again.
SUSAN P.
Very frustrating and in the end disappointing.
John S.
Ordered and shipped pretty quick. The part I didn't fancy was that a local store had the same dog food for 10 bucks less a bag and I heard what great prices I was getting from pet flow. Asked for a price match and no response
Melinda M.
My items arrived quickly and perfectly as advertised. Highly recommend.