STEVEN C.
PetFlow is the best!
Great customer service and dog food arrived on time.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
STEVEN C.
Great customer service and dog food arrived on time.
Donna G.
Shipping was quick, my order was accurate! Customer service is fantastic!
HappyCamper
Terribly disappointed with this retailer. Order was confirmed yet I never received a shipping notification. When I requested a status update, was told their Fraud Prevention team suggested not filling the order. What a load of crap. I use the identical payment source on a daily basis without issues. Or did they not actually have product to fulfill the order? Will never know. I invest quite a bit of money monthly for pet care and was hoping to have a new source in PetFlow. Never again. Their loss.
NAJA A.
Easy to order, and I received everything very fast,with free shipping. I'm planning on buying more pet items from this site for sure! It's rare that you receive ordered things within 3 days from most pet sites for free, unless you pay.
Randi K.
I needed to get my prescription pet food that was sold out everywhere. This was the only place that had it. Submitting my vet info for the prescription was easy, and the food arrived quickly.
CHRISTINE S.
Company was great in fulfilling my order of Hills RX Derm Complete dry dog food. Although a delay between veterinarian to PetFlow in the timeliness of my order, some of that was beyond Petflow’s control. Once things were in order, the order came as expected and overall, I was happy with the experience.
Anja M.
Competitive prices, good selection of bird food, quick shipping.
REBECCA S.
My order is constantly being canceled. Why can't I stay on a list until the product is back in stock so it can be shipped to me.