LINDA C.
The website doesn’t work right
The website doesn’t work right, horrible to navigate. I got food I didn’t order, what’s with that? Shipping was fast. Prices were good.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
LINDA C.
The website doesn’t work right, horrible to navigate. I got food I didn’t order, what’s with that? Shipping was fast. Prices were good.
Karen R.
Purchased toys for my red squirrel. He loves them. That r safe, and durable. Costumer service truly is customer service, helpful, polite, this company is a joy to deal with.
A.Q.
Great service and people! Thank you
ANDREW R.
I ordered cat food delivery on 11/2 and I am still waiting for it to be shipped to me. There has been no update.
Nicole
I love the products they carry, I love the communication. The only negative is that they are out of my items a lot, however I know that probably has more to do with the company who makes it than them.
Gail P.
Products were in stock. Website was easy to use. Prices were comparable to other things online retailers.
DEBRA
Great products fresh free shipping Great pricing
DOUGLAS A.
Even though the delivery company brought my package a day later than they predicted, it was still earlier than the estimated date I got when I placed my order. All items arrived in good condition and I got a very reasonable price.