PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pet Stores · York, Pennsylvania
Excellent
Pet Stores · Mount Joy, Pennsylvania
Excellent
Pet Stores · Pipersville, Pennsylvania
Excellent
Pet Stores · Hazle Township, Pennsylvania
Excellent
57,206 approved reviews, newest moderated first
CHRISTINA M.
I placed a order on 11/6. I sent a text on 11/16 asking when my order would arrive. I was told my order was flagged and never shipped. The person didn’t know why or what that meant. Why wouldn’t I get a email or a call if a problem was encountered? You have ALL my contact information.….Home address, email address, phone number, credit card…..That’s horrible customer service. I ended up ordering from Chewy. You lost a customer.
MICHAEL B.
Fast shipping and always consistent with supply! My Shih Tzu approves and is a happy baby! Thank you Pet Flow
DANIEL S.
Your prevention protection is not accurate. Please fix it.
FELICIA S.
Shipped to me very fast and no damage packaged well enough to prevent damage. I wish fromm allowed discounts for auto ship but I understand it is up to them to allow that. Not petflows fault at all
JT
Quick shipping and great prices!
MARIAN M.
I appreciated receiving an email when the item I needed was back in stock. I waited to buy it from PetFlow because their price was so much more affordable and this service was so helpful.
Disappointing
Second time ordering prescription food, told it’s in stock and a week later they cancel the order stating it’s not in stock. Never again!
Bergie
I have ordered twice and each time, the delivery has been delayed. The order this time was not properly packaged and the box was literally falling apart and patched together with more tape than cardboard. I am surprised the entire order made it here. I wondered why you are able to sell the Fancy Feast at less than everyone else and after examining the cans, I think I now know why. All the cans are dented and have different numbers indicating that they were made from different lots or perhaps at different factories. Appears to be a compilation of all the scratch and dented product. Makes me wonder about the quality of the product. Probably won’t be purchasing from you again.