PetflowReviews of petflow.com

Order shipped on time and correct.

Always satisfied with the brands and the variety of products, but two orders in a row had to be shipped from a different warehouse, causing several days delay in my receiving the order. I now plan on that and order well in advance of when my girl needs more food or treats. Other than that, no issues whatsoever.

Very good for the most part. Orders deliver fast and are in good condition. However, one last order they had sent a case of wrong flavor. Good thing my cats didn’t reject the food. So I didn’t bother returning.

Good time delivery, and good price

You are too slow with getting the ordered items processed and shipped, it is taking over a week for me to get what I need, I can order from Chewy or Walmart and get it in a few days, I am trying my best to be patient since some of your prices are more than reasonable

My order was re-routed through a warehouse across the country, causing a detrimental delay. I should have been notified that it would be so late. FedEx tracking showed it would come earlier, but it didn't. I should have been given the option to cancel the order when PetFlow discovered the problem, instead of simply telling me it would be a little later than usual. It was over a week delayed.

I've bought from petflow for about a year now, and when or if there is any issue, they resolve it in a reasonable time and manner. Auto ship is very flexible and easy to use.

I don't like how you can't cancel a reoccurring shipping program without calling. This is a sleazy business practice. Are you really trying to earn money off people by having them pay for things they don't want? It should not be difficult to not buy things.