PetflowReviews of petflow.com

Very helpful customer service.

Made two accounts on accident and received a personal call to adjust it cancel the second order and was refunded. Thank you for carrying through.!

I can't say enough good things about PetFlow and their exceptional pet supplies. For years, I've been buying all my pet products from them. Their prices simply can't be beat - incredible deals on premium foods, fun toys, comfy beds, and more. Plus, their customer service goes above and beyond. The PetFlow team is friendly, responsive, and truly cares about my pets' happiness. Whenever I need anything for my furry companions, PetFlow is my first stop. I enthusiastically recommend them for all your pet supply needs! Their selection, service and savings make PetFlow the greatest pet supply source around.

2 bags crammed in box. Dog food is pulverized. Sti can use but it has powder.

These people are irresponsible and arrogant. Don't trust them with anything important, like food that you need on time, or meds for instance. Ordered meds from there, they never sent. Found a week later when I called that they have no system whatsoever for informing customers of issues with the order. They just expect you to magically know. Or simply don't care. They don't see anything wrong with this. Absolute morons. Steer clear. Response: you do get the difference between 'your vet didnt approve' and 'your vet didnt approve but we told you the item was still processing' right? I feel like I'm taking crazy pills with you guys. An 8 year old could be expected to understand this.

The assistant, Gabby, was so helpful. I couldn't get the text to respond for the discount, so she provided it for me quickly! Then, after I entered the code, and paid, it didn't give me the discount. Gabby responded SO fast and took care of it promptly! I can't recall having customer service this good in my 38 years of living. 😅💖

The order turnaround and delivery time was very quick. The only issue I had was the bags of food and biscuits were dirty. If I was in a store, I would not purchase in that condition

Great website I recently found. Prices are fair and excellent customer service. Free shipping is also a plus.