Juana B.
Easy to place an order and quick…
Easy to place an order and quick shipping

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Juana B.
Easy to place an order and quick shipping
Mark
Easy to navigate
Carolyn C.
My 10 year old Yorkie is a diabetic & this is a great low fat food for him. He eats this well. Great shipping. Only draw back bag does not have a closure to keep food fresh, I have to use a clothes pin to keep bag closed.
SUSAN M.
Package was destroyed en route. After delays, FedEx stuffed the order in a smaller box and delivered it late.
Response from PetflowApr 2, 2024
Hey there! We're sorry for the trouble. We have a commitment to quality, if anything isn't up to par please give us a call at 888-316-7297. We can also make sure that FedEx takes better care here!
Jesse A.
Highly recommended!!!
LAURA
The boxes the bags of dog came in were literally falling apart, I'm surprised they made it to my house still in them.
Response from PetflowApr 2, 2024
Hey there! We're evaluating packing procedure, boxes and tape. We are sorry about this and want to make it right. If any product is unusable or unsatisfactory condition please give us a call at 888-316-7297.
MARY ELLEN S.
I bought a joint supplement for my aging golden doodle. The price was great. The service was fast. I will use pet flow again!
Dissatisfied C.
Placed an order for dog food, received a confirmation, shipping info to follow. Never received. Called days later and was told order was cancelled by their "fraud dept" Never notified of this, said I would have to place another order. Too bad I didnt read all the negative reviews about them online. DO NOT BUY FROM THEM. now trying to recoup the charge place on my card.
Response from PetflowApr 2, 2024
Hey there! We're very sorry for the trouble. In the case of any bad actors attempting to use information we verify information given. Unfortunately, if this information doesn't match, we do not send an order. We did reach out in general for an order number to get you more details and we were unsuccessful. If you would please reach out to [email protected] ATTN Management with your email or order number, we can have a manager square this away ASAP.