Robert R.
Had the food I needed…
Had the food I needed for my special needs dog available and received it quickly. I’ll definitely use them again.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Robert R.
Had the food I needed for my special needs dog available and received it quickly. I’ll definitely use them again.
Robert B.
I placed an order at PetFlow.com on Tuesday. I got an email on Wednesday explaining they were out of stock on the product they sold me. I promptly called to cancel the order. The representative on the phone explained they have half of what I ordered. I replied that I don't want half of what I ordered, so please cancel my order. This where the apologies and excuses began. I thanked the representative and ended the call. I went to PetFlow.com and attempted to use their Live Chat feature to cancel my order. More apologies and excuses. So now I am getting half of what I ordered, there's nothing I can do about it, and I can't wait to find out that their billing is as bad as... everything else. DO NOT BUY FROM PETFLOW.COM! THEY TAKE PAYMENT AND PRODUCE EXCUSES! IT'S A RIP-OFF SITE!
Response from PetflowApr 2, 2024
Hey there! These kinds of things are highly abnormal and we would love to get to the bottom of this! I've sent a follow up email through here and hope we can help you soon!
DWIGHT B.
I could not find the dog food that I prefer in my area and this Company ships to my door by Ups. Nice deal!
BRENDA
Second time items were packed in box that is too small, arrives with smashed items and broken boxes.
Response from PetflowApr 2, 2024
Hey there! I see a 15lb bag and no other items. I feel we might have the wrong order number. If anything isn't up to expectations please reach out to us at 888-316-7297.
Brenda G.
PetFlow has my items in stock when hardly anywhere else does, has good prices and ships fast!
Ronald
The best price anywhere, and very fast shipping!!
ROSEMARY S.
I ordered prescription pet food. It was received and sent very quickly. It was shipped very well, no open cases. I am pleased with how my order processed from beginning to end.
PAUL
Fast & Easy.