Arizona C.
Great customer
Great customer and rapid response for resolving issues.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Arizona C.
Great customer and rapid response for resolving issues.
SPix
First time I have used PetFlow. I was impressed with their quick delivery and competitive prices.
Sandi Cataldo P.
I was happy to find Badlands Ranch dog food discounted here. It shipped really fast for free. Everything was to my satisfaction.
Milton
We received the food, even though it sounded as though it may be quite delayed.
vintage shoppe G.
GREAT customer service! My promo code didn't work and they swiftly took care of it. Dog food arrived on day promised. Great service!
AL
Great price, fast shipping, fantastic customer service. Satisfying overall experience.
Larry
They can make it a lot easier to cancel the service. You can not reduce a future order to zero quantity online. You can not cancel the service online. You can not increase the frequency of the order beyond 16 weeks. I'm up to my elbows in cat food. I have a hearing disability and don't wish to talk to them on the phone. Their prices are higher than what I can obtain locally. What's to like about PetFlow?
JASON Z.
Deliveries are fine. Same as chewy and price is good. My gripe is that ever since I signed up for emails I’ve been getting an insane amount of emails from a few dozen different websites and have been having to spend a lot of time unsubscribing to crap I never subscribed to. It’s pretty annoying. So ridiculous that it’s legal for companies to sell our emails like this.