THERESA A.
Great customer service
Great customer service

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
THERESA A.
Great customer service
GEORGE T.
Packages are poorly boxed in light weight cardboard, not shipped like CHEWY products. Some times dog food has been torn and taped up.
STEPHEN N.
Rapid fulfillment. Petflow had better inventory than "a large internet retail company" and competitive pricing.
MITZI M.
Fast and just what I ordered.
Steven S.
Good Price, Great Service.
SHERI S.
We ordered and it came quickly...our dog loves his GI tract special food!
shellie H.
Been having unfortunate packaging issues with a certain product that we love, but we have been assured that it is being taken seriously, and looked into for a solution. This is a very good response, and we are hopeful that it will be resolved. Other than that, always been a favorite company to do business with. Thank you!
Lisa H.
I was referred to Pet Flow from The Higgins company to find a bird treat that is not being made at the moment and is out of stock everywhere. My birds do not understand this concept! Phone call to them, great service, placed order, problem I ordered more than they had, chat...found TWO (The Holy Grail!), placed order and they came swiftly! GREAT folks there that CARE!