PetEdgeReviews of petedge.com

4.37,175 reviews
Pet Stores
5 Cherry Hill Dr. Suite 301, Danvers, Massachusetts

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PetEdge

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About PetEdge

PetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop

PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: petedge.com
Website: petedge.com
Category: Pet Stores
Location: Danvers, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetEdge reviews

7,175 approved reviews, newest moderated first

R H.
Sep 21, 2026
Very timely in delivery.
Very timely in delivery.
Response from PetEdgeSep 21, 2026
Thank you for letting us know how our distribution center did with mailing your items timely. We appreciate your business at PetEdge!
Wendy
Sep 17, 2026
Andis eMERGE pro cordless clippers
Do not waste your money to purchase the Andis eMERGE pro cordless clippers. Worst clipper I’ve ever used. Blade gets hot within 30 seconds of use and overheats after one minute.
Response from PetEdgeSep 18, 2026
Hi Wendy, we reviewed your order and it seems as if you may have received a defective clipper as we are not having this issue with the clipper. We do want you to be satisfied with your purchase and see that your clipper is out of our warranty period HOWEVER, no worries you are most definitely within Andis warranty period and they're great about fixing any issues with their clippers 1-800-558-9441 is their phone number and also their email is below as well: https://andis.com/CustomerCare/Contact We also will be connecting with you today to ensure you received this information. Thank you for the feedback and thank you for choosing PetEdge. Hi again we appreciate you speaking with us today. Please let us know if we can help any further. Thank you.
Sonya P.
Sep 17, 2026
The young lady that answered the phone…
The young lady that answered the phone was extremely knowledgeable of products. And got me taken care of in a very short amount of time Thank you for awesome service
Response from PetEdgeSep 18, 2026
Hi there thank you for your review and we see that you had been speaking with Grace and she is fantastic. We will be sharing this review with Grace and the customer service team they all will appreciate this. Thank you for choosing PetEdge for your grooming needs we truly appreciate your business. 🐕❤️
Cynthia S.
Sep 16, 2026
I've been using Petedge for over 25…
I've been using Petedge for over 25 years. I get my orders fast and always correct. The prices are awsome. Very easy to order, fast delivery and great products!!
Response from PetEdgeSep 17, 2026
Thank you for sharing your experience with us and thank you for being a loyal long-time customer we appreciate you so much! Thank you for choosing PetEdge for your grooming needs we truly value your business!
Danella A.
Sep 16, 2026
I have worked with the folks at PetEdge…
I have worked with the folks at PetEdge for a lot of years. They are always professional and helpful.
Response from PetEdgeSep 17, 2026
We love this review and thank you for taking the time to share your review with us. Thank you for being a loyal customer to us and counting on us for your grooming needs. Your business is appreciated. PetEdge
DAC
Sep 16, 2026
Streamlined
Streamlined. Great advice from the person I spoke with. PetEdge offers the professional grooming tools I have grown to love and depend on. May delivery was quick and correct
Response from PetEdgeSep 17, 2026
This is a fantastic review, and we appreciate knowing our customer service team was able to assist you with great advice. We appreciate knowing our delivery was quick as well as we strive to get our grooming products to your door quickly! Thank you for the review and being a PetEdge customer we truly value your business!
LUZ DEL CARMEN ochoa A.
Sep 16, 2026
I HAVE NOT RECEIVED MU PACKAGE :(
Hello, I am contacting you because I have not received my package for order 9434650105798044362495 According to the tracking information, the package was supposed to be delivered, but I never received it. Could you please check the status of my shipment and investigate what happened? If the tracking information shows that the package was delivered, I would appreciate it if you could provide me with the delivery confirmation or proof of delivery, as I did not receive the package. I would appreciate your help in resolving this issue, either by resending the package or issuing a refund. Thank you for your assistance. I look forward to hearing from you. Best regards,
Response from PetEdgeSep 17, 2026
Hi we hope after speaking with Sena, and Mike that this issue is resolved. Please note we do not have any control over our USPS as they have been having issues with deliveries, and that is unfortunately out of our control. We know we resolved this issue for you and hope that you found our resolution satisfactory. Thank you for the review. PetEdge
Jessica P.
Sep 16, 2026
PawMat Reversible Anti-slip, Anti-fatigue Grooming Mats
I love PetEdge and use them often for stocking my grooming salon, but I’m a bit disappointed with the Paw Mats I recently purchased. I received them yesterday and was really excited to try them out. Unfortunately, after grooming just four dogs, the mat already has dents, scratches, and even a couple of small holes. For the price, I expected them to hold up much better, especially in a professional setting where durability really matters. I’m not sure how long these will last, which is frustrating because these aren't cheap, the concept is great, and I truly wanted to love them. There’s no option to upload photos with reviews. I’d really love to share pictures so other groomers can see exactly what I’m talking about and decide if these mats are right for their setup. Hoping this feedback helps and that future versions are made a bit sturdier.
Response from PetEdgeSep 16, 2026
Hi there, we truly appreciate your business and thank you for letting us know about the quality of the Paw Mats. We would appreciate pictures to share with our vendor, if you would please send photos to [email protected] so we can review them and just as the subject line put TP review Sandy. We also will be contacting you today to talk about the mats. Thank you for your review and thank you for choosing us for your grooming needs! PetEdge

PetEdgeReviews of petedge.com

About PetEdge

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Very timely in delivery.

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The young lady that answered the phone…

I've been using Petedge for over 25…

I have worked with the folks at PetEdge…

Streamlined

I HAVE NOT RECEIVED MU PACKAGE :(

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About PetEdge

About these reviews

More in Pet Stores, Massachusetts

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PetEdge reviews

Very timely in delivery.

Andis eMERGE pro cordless clippers

The young lady that answered the phone…

I've been using Petedge for over 25…

I have worked with the folks at PetEdge…

Streamlined

I HAVE NOT RECEIVED MU PACKAGE :(

PawMat Reversible Anti-slip, Anti-fatigue Grooming Mats