PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Connie
Products get 5 stars. Service gets 1. I received part of my order after THREE WEEKS. it’s now been SIX WEEKS and I still haven’t gotten the rest of the order. I know we’re living in Covid times but this seems excessive.
Response from PetEdgeJun 16, 2020
Hi Connie, We apologize for the inconvenience, we have had a lot of stock trickling in due to the pandemic and we ship as soon as its available.
Valued
You were offering free delivery when we spend 79:99 + 10%off. Do first I ordered the 3 bottles of shampoo but 2or 3 days after I called and order a few more things but when I mentioned to the guy who answered my call about the 10% , he refused to apply it to the whole purchase including the bottles of shampoo. He said that, oh I have to redo the order, so I asked him if he wasn’t able to do it, then cancel my order and he said , ok I will cáncel it. Bad service. But actually I receive 2 bottles so 1 is pending , I don’t want to receive it anymore
Response from PetEdgeJun 16, 2020
Hello, Thank you for bringing this to our attention and we apologize for the inconvenience. A member of our customer support team will contact you as soon as possible.
Bubbles N B.
ordered shampoo almost a month ago and still waiting on 11 gallons to be delivered. Like you guys but i can't wait this long for supplies
Response from PetEdgeJun 16, 2020
Hello, We apologize for the inconvenience, we have had a lot of stock trickling in due to the pandemic and we ship as soon as its available. Please contact us at [email protected] with any questions.
Valued. Louise Lajuan S.
Thank you for your service
Response from PetEdgeJun 15, 2020
Thank you!
Sandra D.
Love pet edge always helpful and have supplies o need
Response from PetEdgeJun 15, 2020
Thank you, Sandra! Stay well.
Holly
Great service .Fast shipping and awesome products.
Response from PetEdgeJun 15, 2020
Thank you, Holly! Stay well.
Valuedwilla
Only because they had to ship so many things later,but they did come.I know it is because of COVID 19. Thank you
Response from PetEdgeJun 16, 2020
Hello, Our business too has been affected by the pandemic, as is our supplier’s ability to provide us with the items that our customers need to run their own businesses. We are still feeling the effects of Import and Domestic factory closures over the last 90 days on many key items. All our suppliers have been affected by reduced capacity to manufacture products and by restrictions on shipments to our Distribution Centers. Unfortunately, it will still take some time for the supply to be delivered to our Distribution Centers and to catch up with the demand on the impacted items. Thank you for your business during these times!
Valued
Fast service, occasional web site troubles.
Response from PetEdgeJun 15, 2020
Thank you for taking the time to review us!
