PetEdgeReviews of petedge.com

Pet edge still offers the best prices and shipping rates. I have been a customer since New England Serum in 1994. The customers service has tanked and the website hasn't functioned properly each time I go to use it. I used two different major browsers and the shopping cart failed again. I called to order and the rep equipment wasn't working so he kept hanging up on me. Everytime I called back I got the same guy! 4th time he could hear me. New reps don't repeat item and price to confirm and since I checked he messed up the order but I cought it! It took me almost an hour to order shampoo. Horrible!! Wet site shopping cart needs support. Customer reps need better training. Ordering from pet edge has become almost unbearable in the last two years. I loved pet edge customer service in the early 2000's. Bring it back!!

If you are looking to order a big item like a bathtub from them, go to another company! Getting a tracking number on freight orders from them is like pulling teeth! I ordered 10 days ago and still no tracking number even though I have called multiple times asking for one. Worst experience ever.

Great customer service:)

excelent service and product are great price

Reliable cleaning products and timely shipping

Fairly fast delivery. Free shipping helped thank you

I have always had the best luck with every product I have ordered. This time I ordered a ProSelect Foldable Cat Cage for 2 abandoned Feral Kittens. Prompt service and delivery. Price was very affordable. So far these kittens seem to love their new home. I ordered online. However, if I have had problems with something and had to call, their Customer Service personnel have been very helpful and courteous.

Fantastic price on a Wahl Cordless Lion clipper. Delivered free, on time, as promised.