PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sarah
Still haven't received back order, which ofc you canceled HALF of because it wasn't above a certain price.
Response from PetEdgeDec 21, 2020
Hi Sarah, sorry for the issues with the back orders. A customer service specialist will reach out and discuss how you can always wait for back orders. Stay well.
Valued C.
I received my order promptly, was well packaged(gallons!) And nothing leaked. Super good deal on conditioner and just in time for the holidays. Thank you!
Response from PetEdgeDec 21, 2020
Thank you Cyndi for your feedback. Stay well.
Dan T.
Been trying to order three items for over a month now. First time it got shipped out and then it got returned back to them because UPS said it was damage, instead of shipping out the items again to me they went ahead and canceled the order. So on December 10th I reordered everything again or we can have later the exact same thing. I get a message saying these items were damaged and not wrapped properly and so they were sent back to pet edge. This time pet edge we sent two of the three items but then decided to charge me again for for the items that are already paid for a month earlier. This is turning into a comedy of errors. Not all my items are getting shipped out I'm getting double charged and they keep not packing things correctly and having to get sent back. Embarrassing.
Response from PetEdgeDec 18, 2020
Hi Dan, our sincere apologies for this terrible experience. This feedback is important so we can improve. A Customer Service Specialist will reach out as soon as possible to rectify this situation. Stay well.
Stacy
Fast delivery! Awesome product!
Response from PetEdgeDec 18, 2020
Thank you Stacy and stay well.
Terry
My clippers from the black Friday are on backorder till Jan. Wanted for the Xmas season.
Response from PetEdgeDec 17, 2020
Good afternoon Terry and thank you for your feedback. We are very sorry for the delay; we are working hard with our partners to keep our most popular products in stock. Stay well this Holiday season and always.
Annette
I depend on PetEdge for all my grooming supplies. My online order was processed almost instantaneously, and was delivered to me in a matter of a few days. This is so unlike some of the other online orders I've placed recently for which I am still waiting. Thank you, PetEdge!
Response from PetEdgeDec 17, 2020
Annette, PetEdge thanks you! We so much appreciate your partnership and wish you well this Holiday Season and always.
Valued C.
Order came later than expected and had to spend extra to service a client because shampoo was late
Response from PetEdgeDec 17, 2020
We are so very sorry for the delay in shipment. We are working very hard to improve on service and delivery and have made great strides. We are optimistic you will not see any more delays of this nature. Stay well.
Sue H.
I appreciate the apology but I still should have mt blade sent at no fee, part of original order. Thanks
Response from PetEdgeDec 17, 2020
Hello Sue and our sincere apologies for the back order issues. Your feedback is important to us and will be utilized to improve our services. Please stay well.
