PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,175 approved reviews, newest moderated first
Valued C.
Receive my order within 45 days and everything was there.
Response from PetEdgeDec 24, 2020
Thank you Lisa for your feedback. I'm sure after the new year UPS shipping will be much faster! We appreciate your partnership and patience. Stay well.
Valued C.
Items is not working
Response from PetEdgeDec 23, 2020
Please accept our apologies on the problem with your Shear Kit. A customer service specialist will reach out to replace your defective product. Stay well and thank you very much for your feedback! Our goal is complete satisfaction.
Anon
Everything came within reasonable time. 1 item was damaged as the lid was not completely screwed on. Did not loose too much product though.
Response from PetEdgeDec 23, 2020
Thank you Emily for your feedback and we apologize this happened. A customer service specialist will reach out to replace the leaking product. Stay well.
Fritz
Good products at good prices.
Response from PetEdgeDec 22, 2020
Good Morning Michael and thank you very much for your feedback! Enjoy your clipper and stay well.
Valued C.
I love petedge. They always have what I’m looking for. Wide selection good prices quick service. I’ve been using them for 17 years.
Response from PetEdgeDec 21, 2020
Hi Beth, we are so very pleased to hear from you and appreciate your partnership and loyalty through the years. Stay well.
Valued C.
I had a very bad experience. After waiting a month for my order i was sent an email notifying that all of the items in my order were out of stock. I am very upset because i have a business to run and if i process an order i should be informed immediately that the items are out of stock. So now i do not have all the supplies i need because i thought the supplies would arrive at some point but now it turns out they will not arrive at all. All month long I have been receiving emails for discounts to buy the same items that i have been notified of being out of stock. Completely unprofessional. I will never order from this supplier again.
Response from PetEdgeDec 21, 2020
Please accept our sincere apologies on the out of stocks. We are working hard with our partners to keep our most popular products in stock and your feedback is very important. A customer service specialist will reach out to discuss further; in the meantime stay well.
Valued C.
The first young man who took my order did not follow directions about calling our office manager for payment (she has our bosses credit card no.) Instead he charged my credit card which I no longer have and cancd my order. Normally I would have just gone with another company for shampoo. I called again and straightened out the order.
Response from PetEdgeDec 21, 2020
Thank you Susan, we appreciate your feedback and our apologies for all the trouble. Stay well.
Valued C.
They lost my order n dont seem very concerned about finding it.
Response from PetEdgeDec 20, 2020
Hi Bobbie and please accept our sincere apologies for the issue with your order. We will most definately replace it; a customer service specialist will reach out on Monday to discuss further. Stay well.
