PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Vicky, Valued C.
Honestly, I couldn't believe how fast my order arrived. There were backorder items but they are arriving in a reasonable time. I'm receiving nothing for the review. Great customer service! Thank you!!
Response from PetEdgeOct 10, 2021
Vicky, we very much appreciate your feedback and partnership! Thank you.
Valued C.
It was very inconvenient that my blade order was cancelled without any warning or offer of a substitute.
Response from PetEdgeOct 10, 2021
Please accept our apologies for the back ordered item that was cancelled off your order. A customer service specialist will reach out to see if there is anything else we can assist with. Thank you very much for providing your feedback; it will help us improve.
First Time C.
Best pricing I could find on the Wahl KM 10 clippers and they shipped faster than expected. Always hesitant to try new sites I haven't heard of but they appear to be great.
Response from PetEdgeOct 10, 2021
Thank you very much!
Lorraine R.
I am very pleased with my purchase of an Aeolus 2 berth trolley. Customer service called me to let me know that the color I ordered was out of stock. She then told me the colors that were available. I chose a color and the shipping was lightening fast!!! This is the second purchase I made with this company and I will buy from them again!
Response from PetEdgeOct 8, 2021
Thank you very much! We are thrilled to hear this.
Silkfur
This company has repeatedly sent me private invoices and personal information that is related to someone else’s account, I have never shop there. On top of that they sent me this to review a shopping experience that I it’s definitely for someone else. I have never shopped there they have sent me private information on someone else’s account. No way would I shop there! I have repeatedly told him to STOP give me information from someone else’s account and they repeatedly do that. So here is their review. If you want your private information send a random people definitely shop there! I’m also quite certain that the person doesn’t want all their private information shipped all over the Internet. For that reason I’m reporting them. You should know who you’re emailing before you send out someone’s private information. This is disgraceful!
Response from PetEdgeOct 7, 2021
Our sincere apologies! Our Director of Customer Service has reached out and left a voicemail but will also send an email with next steps. Thank you for brining this to our attention; we will get to the bottom of this.
Puppy Cuts Dog Grooming S.
I ordered the ProSelect 6 unit cage banks in sandstone color to match my original set of cage banks. The large cages have a yellowish color while my original cages and the smaller cages shipped with them have a grey color, it's very noticeable they don't match. I was told by support this is the vendors new color. So my cages will forever be mismatched. Buyer beware!
Response from PetEdgeOct 7, 2021
Thank you very much for this feedback; it is important in helping us improve. We will reach out to our vendor to confirm and also report his discrepancy. A customer service specialist will reach back out with our findings.
Valued C.
PetEdge is great. There very quick of shipping and have everything I could possiably need for my Groom Shop.
Response from PetEdgeOct 7, 2021
Excellent! We are thrilled to hear this.
Valuedmelissa mobley C.
Did an outstanding job on making sure I got the blades I needed.
Response from PetEdgeOct 7, 2021
Thank you very much!
