PetEdgeReviews of petedge.com

Response from PetEdgeAug 24, 2023

Hi there, we reviewed your order entirely and see you placed the order on 08/15 it was picked, packed, and on the truck the next day 08/16 and see it was delivered on Saturday the 19th of August. I'm not sure if there were poor weather conditions during the 3 days it took to get to you, but we apologize for any inconvenience. Thank you for sharing your experience with us, we appreciate your business!

Response from PetEdgeAug 24, 2023

We ♥ hearing this. Thank you for sharing your experience with us, we really appreciate it. Thank you for choosing PetEdge for your grooming needs, we truly value your business!

Response from PetEdgeAug 23, 2023

Hi there, we really appreciate this fantastic review, and happy to hear that we are doing better :) We see that Mary had been able to speak to assist with your order, she is phenomenal. We are sharing your review with Mary, and the customer service team this will really make their day! Thank you for choosing PetEdge for your grooming needs, we truly value your business!

Response from PetEdgeAug 24, 2023

Thank you for sharing your experience, we appreciate the good review. Thank you for choosing PetEdge we truly value your business! ♥

Response from PetEdgeAug 24, 2023

Hi there, we are sorry for your experience on the web, and have been working on upgrades to our system that hasn't been as beneficial as we were hoping for. Please call us at 800-738-3343 our agents will do everything they can to assist you in providing anything that you need. Thank you for choosing PetEdge we truly value your business!

Response from PetEdgeAug 24, 2023

Thank you for taking the time to leave a wonderful review! Thank you for choosing PetEdge for your grooming needs, we truly value your business!

Response from PetEdgeAug 21, 2023

Hi there, we are very sorry for the experience you had on the website, it seems that some of our enhancements are not working as expected. I'm happy to see Annie was able to help you out and she is fantastic, we are sharing your review with her, and the customer service team as anything they do to make your experience better makes their day! We have added a 5% we're sorry coupon to your account for your next order please just call in and let them agent know to look for your 5% discount. Thank you for choosing PetEdge for your grooming needs we truly value your business!

Response from PetEdgeAug 21, 2023

Thank you for taking the time to give us a great review, we really appreciate it! Thank you for choosing PetEdge for your grooming needs, we truly value your business!