Valued C.
My order didnt get put thru for a week…
My order didnt get put thru for a week after I placed it. My shampoo isnt shipping for a month, with no explanation
Response from PetEdgeOct 12, 2023
Hi there, we reviewed your order entirely, and saw you had placed your order online. The items you ordered had been on backorder and the website reflects that when placing the order. The shampoos are on backorder until 10/25 and those items have been on backorder for some time as well. Your two items are shipping out as they just came into stock, and the shampoos have an expected date of 10/25 coming into stock. Please call us at 800-738-3343 if you would like us to cancel your shampoos that are on backorder. Thank you for choosing PetEdge we do appreciate your business.