PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Joan R.
Great products!!! Great Prices!!!
Response from PetEdgeJun 10, 2024
Thank you for sharing your review with us, it's a great one and we really appreciate you for taking the time to leave us this review. Thank you for choosing PetEdge we truly value your business. 🐕💖
NJ Resort O.
Great selection of products and reasonable prices, but a little difficult to reach out about questions. They had a free shipping event for spending over a certain amount the other day, but at checkout it was not honored. Just a glitch in the process? Nonetheless, it was another step to hunt down a customer service rep to get it resolved which I didn;t have time for so wound up paying the shipping.
Response from PetEdgeJun 10, 2024
Hi there, we take our reviews seriously, and did look up your number in the order to see what the problem was with getting a customer service rep, and unfortunately, we couldn't find your number calling in. Our reps are available M-F 8am-6pm CST. 800-738-3343. We are going to have one contact you today to see what resolution could be offered. Thank you for choosing PetEdge we do appreciate your business.
Poodle M.
Your Customer Representative was very helpful
Response from PetEdgeJun 10, 2024
Hi there, we see that Mary was assisting on the call, and thank you very much for taking the time to recognize her. We will be sharing your review with Mary, and the customer service team. Thank you for choosing PetEdge we truly appreciate your business! ❤️
Lori B.
the products we need are never in stock and on back order. This time back order was not even an option.
Response from PetEdgeJun 10, 2024
HI there, we absolutely understand your frustration, we are having issues with a main vendor and are working more than anyone can imagine getting this resolved. We are sorry for the inconvenience, and understand, we are equally frustrated. Thank you for letting us know, and we are working on a better resolution. PetEdge
Dana Y.
She was very nice and helpful
Response from PetEdgeJun 7, 2024
Thank you for a positive review we really appreciate it. Thank you for choosing PetEdge we truly value your business!
Linda M.
Fast and easy.
Response from PetEdgeJun 6, 2024
This is great to hear and thank you for taking the time to give us this positive review. Thank you for choosing PetEdge we truly value you and your business! 🐕💖
ampthelamp
I had technical questions about a Davis shampoo mixing station. I emailed support and the mail was returned because the mailbox is full. Mary from Pet Edge actually took the time to find the answers for me and called me back... so unusual in today's world - someone who actually cares and wants to help. U GO MARY!
Response from PetEdgeJun 6, 2024
Hi there, our IT is currently working on the support issue, but know we did receive your email even though it kicked back. Mary is a fantastic agent, and she always follows through with her customers. Thank you for recognizing Mary, know we will share this review with her, and the customer service team they love seeing this. Thank you for choosing PetEdge we truly appreciate your business. ❤️🐕
Valued C.
Always Easy to Shop🩷 Wondering why you're not carrying igroom shampoos and conditioners?
Response from PetEdgeJun 6, 2024
Hi there, we are so happy to hear that it was easy to shop on our website ♥ Regarding the shampoos and conditioners some of our lines just were not selling, we apologize for any inconvenience as we do our best to keep our most popular shampoos and conditioners in stock. Thank you for choosing PetEdge we truly appreciate your business. ❤️🐕
