PetEdgeReviews of petedge.com

Response from PetEdgeOct 28, 2024

Thank you for sharing your online experience with us, we truly appreciate you and your business at PetEdge. ♥

Response from PetEdgeOct 28, 2024

Hi there, unfortunately the postal system was unable to deliver your package and had rerouted the package back to us. One of our customer service specialists will be contact you today to see if you want your product, or if you would like a credit. We are sorry, but the postal system has undeliverable on the package. Thank you for letting us know about your experience, we will resolve the issue. Thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeOct 25, 2024

Thank you for taking the time to share you online experience with us, we are happy to hear it was a good one. Thank you for choosing PetEdge we truly value your business. 🐕❤️

Response from PetEdgeOct 25, 2024

This is awesome to hear and thank you so much for sharing. We see Sandy was helping you on the call, and she loves talking with our customers. Thank you for taking the time to give us a great review, and we are so happy you had a great experience. Thank you for choosing PetEdge we truly value your business! 🐕❤️

Response from PetEdgeOct 29, 2024

Hi there, we listened to all of the calls, and we understand the frustration however, our agents did let you know of the delay in shipping on the calls. We do understand that you received a confirmation email of your order however it is just a confirmation of the order. We do apologize for the delay; however, our agents did their best in letting you know the situation. We do see your order was cancelled, and truly apologize for the experience you had as this is not a typical PetEdge experience. Thank you for letting us know of your disappointment with us, as we do appreciate all feedback. PetEdge

Response from PetEdgeOct 24, 2024

Hi there and thank you for your feedback! We are going to have one of our customer service specialists contact you today to discuss the sample sizes. We don't have the Plum Silk, but we do have the Wonder Plum TP764 which is a very popular shampoo, and we think may be a good option. Thank you for the review and choosing PetEdge for your grooming needs we truly value your business. 🐕❤️

Response from PetEdgeOct 24, 2024

Hi there, thank you for letting us know that you would like the gold chain option we have passed this along to our product development team to review. Thank you for choosing PetEdge we truly value your business. 🐕❤️

Response from PetEdgeOct 24, 2024

We cannot wait to hear how much you love your new clippers, please let us know. Thank you for taking the time to give us a fantastic review, we appreciate it! Thank you for choosing PetEdge we truly value your business. 🐕💖